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SAP Support Team member IS-Utilities Project - Belgium/Germany/Netherlands

posted Dec 1, 2010, 8:33 AM by Cezar Maroti   [ updated Dec 1, 2010, 8:37 AM ]
Roles & Responsibilities 
  • Single Point of Contact for all requests that have an operational impact. Mainly task will be based on requests from support team and sometimes with projects also. 
  • Support Coordinator is responsible for 1st line support for incidents and incoming tickets.. 
  • Responsible for the correct routing and assignment of Incidents and changes coming from the service management platform 
  • Managing and assigning all tasks in the BI mailbox. 
  • Following up of requests into the different BI teams. 
  • Execution of scripts (recurrent activity, completely documented that must be done in the context of the service) 
More positions are available for this project. See the entire list of jobs:

Relevant Experience 
  • 8+ years in IT. 
  • 5+ years in SAP Business Intelligence projects with preferably 2+ years in SAP BI/BOBJ 
  • SAP BI 7.0 & Above, Bex Analyser/Designer, 
  • BW Accerators, Rapid Marts for Oracle e-business suite 
  • Version SAP BOBJ XIR2 & Above 
Extra Technical/Functional Skills 
  • An ideal candidate would have good administrative capabilities(E2 level) with fair understanding of BI, Business and one of SAP BI 7.0/BOBJ(E1 level) 
  • Should have worked for 2+ years in a SAP BW/BOBJ maintenance/support project for a European/US customer(E1 level) 
  • Able to work and execute scripts provided by the other teams 
  • Proven experience in managing administration tasks. 
Generic Managerial Skills 
  • Excellent Client facing skills & communication skill 
  • Should have good training skill 
Good knowledge of English and fluency in one of following languages: Dutch / French / German. 

Work Location 

Client and Project
Our client is an international IT Consulting company with a strong presence on all continents.
Their European SAP practice will start a large SAP BI project for an utilities company in Western Europe.
There are multiple requirements for this project. The full list can be seen on his page:


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