Position: SAP HRMS Technical Consultant with SD module experience

Role Objectives:
As an SAP Application Support Consultant you will be required to provide 2nd and 3rd level post-live issue resolution within Service Level Agreement timeframes – specifically investigation, solution identification, recommendation, configuration, unit testing and solution documentation.

Responsibilities
- Analyze support issues logged with support centre in accordance with client SLA
- Take ownership of issue investigation and resolution
- Coordinate issues and monitor issue resolution
- Provide unit acceptance testing of configuration undertaken
- Involvement in Support Pack testing
- Liaise with Clients relating to issue status in accordance with SLA
- Perform client change request work
- Ensure client and support centre documentation are maintained
- Strong SAP Payroll/HR applications experience
- Enterprise/Personnel Structure
- Payroll Configuration
- Time Management
- Configuration
- Rules and schemas
- Understanding of Authorizations
- International Leave
- Postings to finance
- Excellent understanding of Payroll Processing Methodology
- Understanding of Employee Self-Service/Portal an advantage
- Enterprise/Personnel Structure
- Payroll Configuration
- Time Management
- Configuration
- Rules and schemas
- Understanding of Authorizations
- International Leave
- Postings to finance
- Excellent understanding of Payroll Processing Methodology
- Understanding of Employee Self-Service/Portal an advantage